We recommend that you review the current requirements as outlined on page 10 of the Hotel Requirements & Diamond Guidelines to see if you are eligible to be inspected.
If eligible, complete the Hotel Inspection Application and return it to AAA at the mailing address (or email address) noted on the top of the form.
If applicable (see exception below), submit your completed Hotel Application Processing Fee Form.*
Upon notification from Accounting that the processing fee has been received, we will proceed with your application review and advise you of the outcome by email. If accepted for further consideration, you can expect an unannounced inspection within one year.
AAA will waive the first-time application processing fee if your property is affiliated with one of the AAA Preferred Hotel Partner chains noted below:
You may send the application processing fee using a credit card, check or a wire transfer. For further information regarding wire transfers, please contact our Customer Service at: AAAInspectionApplication@national.AAA.com.
If your property failed their inspection for ATP (Adenosine Triphosphate), housekeeping and/or condition issues, you must wait until 3 months have elapsed from the date of the last inspection before submitting a new application for inspection. This waiting period is to allow time for your property to address all issues and to establish a consistent facilities management program. After this period, you must provide detailed information regarding the corrective action taken to address the issues and provide supporting documentation such as copies of invoices, work orders, photographs, etc.
If your property failed their inspection for other reasons, no waiting period is required, but you must first provide detailed information regarding the corrective action taken since the last AAA inspection, including supporting documentation such as copies of invoices, work orders, photographs, etc.
This information can be emailed to AAAInspectionApplication@national.AAA.com or mailed directly to:
AAA Inspection & Diamond Ratings
1000 AAA Drive, Mailstop 51
Heathrow, FL 32746
Once your property is in compliance, complete the Hotel Inspection Application and return it to AAA along with the requested documentation and the Hotel Application Processing Fee Form.
Please contact our Customer Service at: AAAInspections@national.AAA.com to request a copy of the last inspection report summary.
No. Not all qualified applicants are evaluated and, further, not all evaluated properties are AAA Diamond designated. AAA reserves the right to apply priority consideration to those properties demonstrating traits that provide the highest degree of member value. The decision to list a property and the Diamond designation assigned rests exclusively with AAA. Properties determined to be of limited member value are sent written notice of their release from further consideration.
Yes. While many chains uphold strict quality assurance programs, the AAA inspections and Diamond designation process reflects the specific expectations of AAA/CAA's more than 60 million members as well as current industry standards. An evaluation must be conducted by a AAA inspector to determine whether the property meets the standards outlined in our Hotel Requirements & Diamond Guidelines.
No. AAA evaluations are unannounced so that our impression of your property will be similar to what AAA/CAA members are likely to experience.
No. An inspector will automatically revisit your property every year.
We recommend that you review the current requirements as outlined on page 10 of the Restaurant Requirements & Diamond Guidelines to see if you are eligible to be inspected.
If eligible, complete the Restaurant Inspection Application and return it to AAA at the mailing address (or email address) noted on the top of the form.
If applicable (see exception below), submit your completed Restaurant Application Processing Fee Form.*
Upon notification from Accounting that the processing fee has been received, we will proceed with your application review and advise you of the outcome by email. If accepted for further consideration, you can expect an unannounced inspection within one year.
You may send the application processing fee using a credit card, check or a wire transfer. For further information regarding wire transfers, please contact our Customer Service at: AAAInspectionApplication@national.AAA.com.
No. Not all qualified applicants are evaluated and, further, not all evaluated restaurants are AAA Diamond designated. AAA reserves the right to apply priority consideration to those restaurants demonstrating traits that provide the highest degree of member value. The decision to Approve and list a restaurant and the Diamond Rating assigned rests exclusively with AAA. Restaurants determined to be of limited member value are sent a written notice of their release from further consideration.
No. AAA evaluations are unannounced so that our impression of your restaurant will be similar to what AAA/CAA members are likely to experience.
No. An inspector will revisit periodically to confirm or update your status and rating.
If you are new to the AAA Diamond inspection program, please review our requirements to determine if a property qualifies to be AAA Diamond Designated.
With over 60+ million Members, 35 TourBook titles, and an audited circulation of over 8.5 million guides requested annually through Clubs, Advertising in AAA TourBooks are a unique way to ensure you’re reaching one of the most influential travel groups in North America.
AAA standards for cleanliness and condition have long been a foundation for the Diamond Program, and now the program is even stronger with the addition of ATP surface testing.
The Official Appointment (OA) is the exclusive annual logo licensing program that allows you to display your AAA Diamond and Inspected Clean designation that your property is awarded after the inspection process.
